--- title: "AI Email Inbox for Trade Businesses – KraftHub" description: "Inbox, enquiries and replies prepared by AI. Every message lands on the right project." canonical: https://www.krafthub.ai/en/features/email-communication lang: de generated: 2026-10-10T01:15:53.297Z --- [Back to All Features](https://www.krafthub.ai/en/features) # The Next Generation Email Management - with AI at its Core More time for your craft: an AI office assistant answers emails with one click, automatically sorted, save up to 8 hours per week. Register Test 2 weeks for free. No credit card required • No cancellation needed Quality from Bavaria ### Your AI Assistant for Email & Communication: - Answers emails with one click - Automatically sorts emails (inquiries, invoices, appointments) - Creates brief summaries per email - Suggests Smart Actions (schedule appointment, mark as paid) [Find your AI Use Cases](https://www.krafthub.ai/en/features/ai-functionalities) ![](https://www.krafthub.ai/icon.png)krafthub.aiSee how AI helps you answer emails Your businessfour quick questions Details & appointmentthen you are through ### What do you do? Electrical Engineering Plumbing, Heating & Climate Painting & Plastering Flooring & Tile Work Renovation & Interior Construction Roofing Work Building Cleaning Caretaking Services Garden & Landscaping Windows, Gates & Doors Masonry & Concrete Work Metalwork & Locksmithing Carpentry / Joinery Interior Decorator Stonemason & Stone Sculptor Other Back Next ## All Communication Tools in One Place Centralize emails, messaging, and team collaboration with AI automation ### Die neue Inbox für Handwerker – Kundenfragen in Sekunden beantworten Kennst du das? Der Posteingang quillt über – Angebote, Rechnungen, Nachfragen. Mit der neuen Inbox von krafthub.ai wird dein Postfach zum intelligenten Assistenten, speziell für Handwerker entwickelt. - ✓ Alle E-Mails automatisch sortiert – Anfragen, Rechnungen, Aufträge auf einen Blick - ✓ Kurzzusammenfassungen pro E-Mail – das Wichtigste sofort sehen, ohne lange lesen - ✓ Kundenfragen beantworten in Sekunden – mit einem Klick fertige Antwortvorschläge - ✓ Dokumente & Angebote automatisch verknüpft – keine Suche, keine Doppelarbeit - ✓ Alles DSGVO-konform & sicher ### AI-Powered Email Processing Transform your email workflow with intelligent AI processing that handles categorization, summarization, and response generation automatically. - ✓ Central inbox for all customer & supplier emails - ✓ AI summaries - key points at a glance - ✓ AI reply suggestions created using company knowledge, relevant documents, knowledge bases and AI training, with reply style adjusted to customer style and language - ✓ Automatic categorization (inquiries, quotes, invoices, complaints, appointments) - ✓ Service tags for different services offered ![Email Center Dashboard](https://www.krafthub.ai/features/email-communication/email_screen.webp) ### Smart Context & Actions Every email becomes actionable with intelligent context awareness and automated workflow suggestions. - ✓ Contextual actions per message (mark as paid, schedule appointment) - ✓ Automatic suggestions for relevant documents (price lists, manuals) - ✓ Status tags & workflow management - ✓ Analytics dashboard for email volume - ✓ Learning AI that improves with corrections ![Smart Context & Actions Dashboard](https://www.krafthub.ai/features/email-communication/email_screen2.webp) ### Multi-Language & Integration Break language barriers and connect seamlessly with customers worldwide using advanced translation and multi-provider support. - ✓ Translation tools for incoming emails and replies - ✓ Creates summary in your language from any email - ✓ Dialect and colloquial language recognition - ✓ Secure integration with all email providers - ✓ Multi-provider email support (Gmail, Outlook, etc.) ![Multi-Language Interface Dashboard](https://www.krafthub.ai/features/email-communication/email_dashboard.webp) ## Voices from the trades Businesses working with krafthub.ai – from the email to the appointment to the project. ![Elektro Naumann](https://www.krafthub.ai/references/elektro-naumann-logo.webp) > “I read in the subject line that a motion detector is broken, click ‘Plan appointment’ in krafthub.ai, pick a colleague and a date, save – done. Before: read the email, look up the site address, open separate calendar software, type it all in by hand. An incredible time saving.” [![Adrian Naumann — Elektro Naumann](https://img.youtube.com/vi/OgE3qb404-M/maxresdefault.jpg)Watch the video](https://www.youtube.com/watch?v=OgE3qb404-M) **Video transcript** Let me show you quickly how I turn an email into an appointment. I've received an email, and from the subject line alone I can see that a motion detector is broken. I don't read the rest of the email at all — I just click the 'Plan appointment' button. A new window opens describing what needs doing and where. I pick one of my colleagues or myself, set when the appointment takes place, hit save — done. That is how fast it can be. It used to be quite different: I had to read the email myself, look up the site address, open another piece of software, a calendar program, and type everything in by hand. So it is an incredible time saving. Adrian NaumannOwner, Elektro Naumann · Munich ![Holz mit Leidenschaft](https://www.krafthub.ai/references/holzmitleidenschaft.webp) > “krafthub.ai stands out with a clearly structured email area and intelligent document sorting. Emails and files can be assigned and found straight away – ideal for working efficiently.” Demian GöggelOwner, Holz mit Leidenschaft · Glonn ## FAQ **Which email providers are supported?** Gmail and Outlook are supported out-of-the-box. Additional providers available via IMAP/SMTP where applicable. **Can I use WhatsApp and SMS?** Yes, via supported integrations. Conversations are centralized alongside emails. **How do AI replies work?** AI drafts context-aware responses you can approve and send with one click. You stay in control. **Is there an AI office assistant for craftsmen?** Yes. The AI assistant handles sorting, summaries, and reply drafts so you can focus on customers and projects. **Can the AI assistant pre-qualify customer inquiries?** Yes. Inquiries are detected, prioritized, and summarized automatically with the key details. ## Ready to Transform Your Communication? Join thousands of businesses already using our AI-powered communication platform [ Start free trial ](https://www.krafthub.ai/en/pricing) Book demo