--- title: "AI Phone Assistant for Trade Businesses – KraftHub" description: "The AI phone assistant answers calls, captures the job and files it in the system, even while you are on site." canonical: https://www.krafthub.ai/en/integrationen/telefon-assistent lang: de generated: 2026-09-20T22:40:27.484Z --- Live demo · Real calls # Hear the phone assistant live on a call Three real calls from everyday trade work: an invoice question, an appointment booking and an emergency hand-off. Pick a call – the live demo starts right away. - ✓Answers standard questions on its own - ✓Captures appointments and contact details - ✓Forwards urgent calls immediately Start the live demo Pick a call – it starts right away. - Invoice questionThe assistant answers a question about an open invoice.Listen - Appointment bookingThe assistant captures the request and the preferred date.Listen - Emergency hand-offThe assistant recognises the emergency and forwards the call.Listen Real calls handled by the assistant. New · AI Phone Assistant ## Your phone always picks up – even when you are on site. The AI phone assistant answers every call, handles questions and captures appointments and inquiries – everything arrives structured in your Krafthub workflow. [Book a demo](#demo)[Get it as an add-on](https://www.krafthub.ai/en/pricing#addons) - ✓Available around the clock - ✓GDPR-compliant, hosted in Germany - ✓No new hardware needed Incoming call New customer · 8:12 AM The AI assistant answers “Hello, this is the assistant of Muster Haustechnik. How can I help you?” “My heating broke down – can you come by this week?” Result Appointment & inquiry captured for Krafthub ## How it works Krafthub organizes your trade business. The assistant takes over your phone – so no inquiry gets lost. Step 1 ### A call comes in A customer calls – on workdays, after hours or on the weekend. Step 2 ### The AI answers The AI assistant answers questions, qualifies the request and records the appointment. Step 3 ### Lands in your Krafthub Summary, contact and appointment request flow straight into your Krafthub workflow. ## Your line is never unattended again ### No call gets lost The assistant answers around the clock – friendly, in German, and even with several calls at once. ### Appointments & inquiries structured Appointment requests, addresses and concerns are captured cleanly – you get a clear summary instead of paper notes. ### Urgent matters reach you instantly Emergency or quote request? The assistant prioritizes and forwards important calls straight to you. Cloud telephony ## Phone ringing during the day? Your office instantly knows who it is. Connect your cloud phone system (e.g. STARFACE) to Krafthub: on ring, the Call Cockpit opens with the customer, their projects, appointments and open invoices – and every call is saved automatically. ### Caller ID on ring Before you even pick up, the customer with all their info is on screen – even for shared numbers. ### Everything important at a glance The caller's projects, appointments, quotes and open invoices – right in the Call Cockpit, no searching. ### Every call saved automatically Note, requests and history land in the call journal – nothing gets lost between door and site. [Set it up now](https://www.krafthub.ai/en/settings/integrations?tab=phone) Typical calls ## What the assistant handles for you Caller “My heating broke down – can you come this week?” The assistant Asks for address, concern and preferred date, and checks the urgency. Result Appointment request + contact details land with you – ready for your Krafthub calendar. Caller “Burst water pipe! I need someone right now.” The assistant Recognizes the emergency and forwards the call straight to your mobile. Result You are connected immediately – no emergency is left waiting. Caller “What does a new electrical installation in an old building cost?” The assistant Answers standard questions and takes down the full quote request. Result A qualified lead incl. details – you only call back when it’s worth it. Your advantages ## More time for your trade – no job gets lost geplant ### More time for your trade No constant interruptions. You work, the assistant answers the phone. ### No missed job Every call is answered – 24/7, even outside business hours. ### GDPR & Made in Germany Hosting and data protection in Germany. Your customer data stays safe. ### Seamless with Krafthub Appointments, contacts and requests slot into your existing Krafthub workflow. Partners ## Our partner for your phone assistant The phone assistant comes from HiDesk – you book conveniently through Krafthub, and together with HiDesk we take care of setup and operation. ![HiDesk](https://www.krafthub.ai/partners/hidesk-logo.svg) ![HiDesk](https://www.krafthub.ai/partners/hidesk-logo.svg) HiDesk is the AI phone and chat assistant by Dialogine GmbH from Cologne. It answers calls and chats around the clock – multilingual and without new hardware. - ✓Automatic call answering and forwarding - ✓Answers frequent questions right on the phone - ✓Captures appointments and inquiries in a structured way - ✓Email summary after every call GDPR-compliantMade in GermanyHosted in DE/EUgeplantAvailable 24/7 Plans Freelancer 1 parallel call · approx. 100 call minutes · 1 user account €59/month BusinessPopular 5 parallel calls · approx. 1,000 minutes · 10 user accounts €249/month Enterprise Unlimited parallel calls · approx. 3,000 minutes · SLA & account manager €649/month You book any plan conveniently as an add-on to your Krafthub package. [To the add-on on the pricing page](https://www.krafthub.ai/en/pricing#addons) > „With HiDesk we found a reliable partner for Krafthub.ai that puts state-of-the-art AI phone assistants into the hands of our trade businesses – so no call and no job gets lost anymore.“ GKGaitis KasimsCEO · Krafthub.ai Over 250 users and partners trust HiDesk ![avaluma](https://www.krafthub.ai/partners/hidesk/avaluma.webp)![memoria](https://www.krafthub.ai/partners/hidesk/memoria.webp)![vanlaak-u-partners](https://www.krafthub.ai/partners/hidesk/vanlaak-u-partners.webp)![startupmap](https://www.krafthub.ai/partners/hidesk/startupmap.webp)![sourcera-ai](https://www.krafthub.ai/partners/hidesk/sourcera-ai.webp) ## Experience the phone assistant live Book a free demo. We show you the assistant together with Krafthub – and you decide whether it fits. - ✓Free and non-binding - ✓Personal demo with real examples from the trades - ✓Answers to all questions about setup and pricing ![](https://www.krafthub.ai/icon.png)krafthub.aiA few steps to your personal presentation Your businessfour quick questions Details & appointmentthen you are through ### What do you do? Electrical Engineering Plumbing, Heating & Climate Painting & Plastering Flooring & Tile Work Renovation & Interior Construction Roofing Work Building Cleaning Garden & Landscaping Windows, Gates & Doors Masonry & Concrete Work Metalwork & Locksmithing Carpentry / Joinery Interior Decorator Stonemason & Stone Sculptor Other Back Next ## Frequently asked questions **How does the integration with Krafthub work?** The AI phone assistant takes over your telephony: it answers every call, handles questions, qualifies inquiries and records appointments and contact details. You receive the results – call summary, callback request or appointment – immediately and can take them straight into your Krafthub workflow. **Do I need technical knowledge to start?** No. The assistant is activated via simple call forwarding – no new hardware, no IT project. You are usually live within a few hours. We set up your assistant together with you. **Is this GDPR-compliant?** Yes. Our partner hosts in Germany and is fully GDPR-compliant. Your customer data and calls stay protected – data protection made in Germany. **What does the phone assistant cost?** You book it as an add-on to your Krafthub package: from €59 per month (Freelancer), €249 for Business and €649 for Enterprise. We set it up together with you – just book a demo. **What happens when I’m on site and can’t pick up?** That is exactly what the assistant is made for. It answers the call in your place – around the clock, in the evening and on weekends. No customer ends up in voicemail, no job gets lost. ## Ready to never miss a call again? Live within a few hours via call forwarding – no IT project. Seamlessly integrated with your Krafthub. [Get the add-on on the pricing page](https://www.krafthub.ai/en/pricing#addons)[Book a demo](#demo)